FAQ: Home Heating Services
Q: Is there a best time to buy Heating Oil?
A: Oil may be cheaper in the summer when the demand is lower. In the depths of a cold winter (at
home or in Europe) prices may rise as does demand.
 
Q: Does the quantity I order make a difference to the price?
A: Yes, larger quantities such as 2,300 litres (500 gallons) are cheaper and it helps us if you always
order the largest quantity possible or if you wish, simply ask us to "Top up the Tank".
 






Q: What is the best way to pay?
A: Debit card is our preferred method of payment. We do accept all credit cards.
 
Q: So, what do you recommend?
A: Let us fill up your tank so you get the best price, start a Pay-Monthly Budget account and then let
us help to plan your future deliveries to make sure you continue to get the best price.
 
Q: What about tanks and boilers?
A: Steel tanks are the cheapest to buy but they rust and need regular painting. Revolutionary new    
plastic tanks are much more attractive, they never need painting and are guaranteed for ten years.
Similar progress has been made in the design of oil boilers. Modern ones are small, very efficient and
use up to 20% less oil than older models. Fitting a new oil boiler or replacing gas, coal or electric
heating can pay for itself in a few years. We recommend, supply and fit Harlequin Tanks although
we can supply fuel tanks from other manufacturers.
 
Q: Who will service my boiler?
A: A CPS Approved OFTEC qualified heating engineer. They will provide thorough and conscientious
boiler servicing with quality workmanship at reasonable prices. Engineers who keep to appointment
times, respond quickly to breakdowns and guarantee all their work. Ask us for the approved engineer
in your area.
 
Q: Who do you turn to for help when your central heating breaks down?
A: It can happen at any time - the boiler fails - the pump stops or it may be an electrical fault. CPS
Service Engineers can take care of all these eventualities and give you secure warmth and peace of
mind.
Boiler Servicing Division 08000 273999
Q: Aren't all Oil distributors basically the same?
A: Broadly speaking they are, but many are owned by the major oil companies and can only sell their
oil. Others like ourselves, are independent local companies who secure their supplies. This ensures
that we always have oil available to you by being an authorised distributor.
 
Q: What makes you better than the others?
A: Making you become a loyal customer by putting your needs first is our main priority. What matters
to us is:
  • that you get the best value for money.
  • that you get your delivery at the right time.
  • that our tanker drivers are helpful and considerate, they don't make a mess and they take care in your garden.
On top of all this, we believe that you should have contact with someone you know, who you can trust
and call on no matter what advice you need about oil-fired heating.
 
Domestic Oil Ordering Service 0800 7833332 or Online here
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