This week the government has provided more information regarding the £200 alternative fuel payment being issued to all heating oil users. We now understand that these payments will start to be processed from February 6th.
All our Heating Oil customers should be aware of the following:
- Customers have been identified using an off the gas grid database and recent census information.
- The majority of customers will receive their £200 automatically via their electricity supplier starting on February 6, in a similar fashion to other recent government payments (direct debit, credit to account or voucher).
- There will be some small exceptions – for example customers that don’t have an electricity account or those that use oil but live in a gas grid area. These customers will need to apply via an online portal which will be open in February alongside a post code checker.
We expect further information closer to February 6th and will continue to update customers as soon as we know more.
If in the meantime, you are getting low on heating oil we would suggest you order as usual to avoid the inconvenience of running out. As a general rule of thumb we recommend ordering when you are down to ¼ of a tank.
Households seeking more information on the Alternative Fuel Payment or on wider Help for Households support schemes should click here for further details.